Q. I tried installing Google’s Lollipop upgrade on my Nexus 7, but the tablet failed to boot up afterward. Google says I’ll have to pay to get it repaired. Now what?A. Something has gone seriously wrong with this branch of the Nexus line of Android devices. Instead of showing Google’s mobile operating system at its best, a non-trivial number of 2013-model-year Nexus 7 tablets (as well as some 2012 versions) have been “bricked” after a toxic interaction with a software update.The symptoms, as recounted on Google’s customer-support forum, on Twitter under the hashtag #Nexus7Bricked, on reddit, and in reports at sites like 9 to 5 Google, Android Police and Android Authority, involve the tablet getting stuck at the Google logo either in its first reboot after installing Google’s Android Lollipop release or days or weeks post-update.Users report that the usual software troubleshooting, booting the device into Android’s “recovery mode” and performing a complete reset from there, doesn’t work. The only option is to replace the tablet’s motherboard.That’s bad enough. But Asus, the manufacturer of both Nexus 7 tablets, is treating this as an out-of-warranty repair and quoting owners estimates of $200 or more for a fix – almost as much… Read full this story
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