A seeming problem with Microsoft’s Windows activation servers today caused a number of Windows 10 users to see false messages informing them they were running non-activated software. At the end of the day (U.S. Eastern time) on November 8, some users were reporting these issues were resolved. On November 8, a number of users who had activated and licensed copies of Windows 10 Pro began receiving messages saying they needed to install Windows 10 Home or go back and purchase a “genuine” copy of Windows. This included both Windows Insider testers and those builds released to mainstream users (including some users with the Windows 10 October 2018 update/1809). Some users said they had contacted Microsoft support and were told incorrectly they needed to repurchase licenses or somehow obtain new product keys. (And some people said they did this.) Some users also said they followed the instructions they received in the erroneous messages and rolled back to Windows 10 Home. Meanwhile, Microsoft officials said very little officially about what was happening. In the afternoon (ET) of November 8, after asking Microsoft for an update on the situation, I got the following message from a spokesperson: “We’re working to restore product activations for the limited number of affected Windows 10 Pro customers.” (attributable to Jeff Jones, Senior Director, Microsoft) I asked for comment on what caused the activation problems; when and how Microsoft expected them to be fixed; and whether users would have to take any steps to resolve the issue and… [Read full story]
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