It's been an interesting week for foot-in-mouth in the tech industry, starting with Nokia suffering from the difference between TV ads and internet promotion. With TV ads, simulated footage of what phones deliver is perfectly common, with a label so small I expect most viewers never spot it. But with internet promotion, simulated footage is automatically assumed to be an attempt at deception. Microsoft is making a huge bet. This is the moment when the PC can either go on to be a telling part of our computing future or a technology whose time is within perhaps five years of ending It's a shame the hugely impressive image stabilisation in the Lumia 920 Windows Phone 8 handset wasn't clearly labelled in the ad as a simulation of the difference in quality you'll get — especially when Nokia's real footage is just as impressive . Then there's Microsoft apparently deciding not to update the version of Flash that's built into IE 10 in Windows 8 until October even though Adobe has … [Read more...] about Is Microsoft forgetting what it knows about security process?
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Microsoft’s transformation into a devices and services company got off to a rocky start last October. The first entry in the company’s ambitious foray into the hardware market, the Surface with Windows RT, fizzled, earning tepid reviews and moderate sales. Now, 90 days later, Microsoft is poised to take another crack at the market, with a second member of the Surface family about to go on sale. A few more pieces of the Surface puzzle snapped into place today. For starters, there’s an official on-sale date: Beginning February 9, customers will be able to buy the Surface with Windows 8 Pro from Microsoft’s brick-and mortar stores, from its online store, and from Best Buy and Staples stores in the U.S. The company’s hope is that buyers who passed on the Windows RT-powered Surface because of its inability to run Windows desktop software will say yes to the new Surface. It shares the same basic design as the Surface RT, albeit slightly … [Read more...] about Microsoft’s Surface with Windows 8 Pro to go on sale February 9
Robin Harris Yes or No Ken Hess Best Argument: Yes 45% 55% Audience Favored: No (55%) List of Events: Opening Statements Rebuttal Closing Statements The moderator has delivered a final verdict. Opening Statements Speed and wisdom needed Robin Harris: Microsoft's almost 100,000 employees are a big ship that will take time to turn around. While Balmer's missed opportunities made Microsoft look dumb, they have a deep bench. What Microsoft needs is an executive who knows who the most effective players are. Who understands where the company is strong - they design some pretty good hardware - and where they've gotten flabby, if they are to win in a mobile world. No outsider would know this - and it would take them at least 18 months to find out. This insider has to to be willing to break many eggs and buck Ballmer's recent "everything to everybody" non-strategy. But the world's most profitable company can't afford a year or two of on-the-job training - and … [Read more...] about Microsoft’s next CEO: Is an insider Redmond’s best bet?
CRM Watchlist 2014 winners: CRM Watchlist 2014: Winner of Lifetime Achievement - Amazon CRM Watchlist 2014: For the 1st time ever: The Watchlist Elite, Part II CRM Watchlist 2014: For the 1st time ever: The Watchlist Elite, Part III _________________________________________________________ This is a first. In prior years for those of you who followed the Watchlist, you know that I tended to do the reviews of the winners by loosely grouping them (except for the Lifetime Achievement winner) into ad hoc categories that were determined by the nature of the companies that won. So we’d have marketing automation companies or customer service focused. For most of the winners, that is going to continue. I’ll figure out the categories as I go and we’ll review from there. But this year, with the emergence of the “Elite” winners — those who stand out among even the winners for the impact they make and should continue to make — I’m … [Read more...] about CRM Watchlist 2014: For the 1st time ever: The Watchlist Elite, Part I
On June 6, 2013, Edward Snowden -- holed up in a Hong Kong hotel room with two Guardian reporters and a filmmaker -- told the world about a secret surveillance program that let the US National Security Agency grab people's emails, video chats, photos and documents through some of the world's biggest tech companies. That program was called Prism, and the journalists revealed the extent of its reach just one day after reporting that the NSA was collecting phone records in bulk from Verizon. Top-secret slides intended for NSA senior analysts -- and leaked by Snowden -- listed Apple, Google, Microsoft, Yahoo, AOL, Facebook and a video chat company called PalTalk as willing partners in the surveillance program. The public uproar was immediate, even as all of the companies denied giving the NSA unfettered access to such data.All of the companies, except Microsoft and PalTalk, declined to discuss this story on the record. Prism was just one of Snowden's many revelations, but its disclosure … [Read more...] about The Snowden effect: Privacy is good for business