To the chagrin of charter advocates, on Friday the national board of the NAACP ratified an earlier resolution (pdf) that called for a moratorium on charter schools. Given the ample sources of opposition to charter schools, as well as mixed results, we should only be surprised that it’s taken this long for a major black civil rights organization to officially rebuke the sector. Leading up to the ratification, the charter lobby, which has felt put upon in recent weeks, dished out heaping doses of power in a thinly veiled attempt to rally the charter community. There was a letter-writing campaign (pdf) among black leaders, numerous editorials and the deployment of paid bloggers to attack the NAACP. The charter sector also got cold shoulders from the Movement for Black Lives and even presidential front-runner Hillary Clinton, among others. “Charters work” was the rallying cry to stop the NAACP from ratifying the moratorium. But for many … [Read more...] about Black Folk Hate White Tears and Blatant Racism More Than Charter Schools
I hate chartered accountants
Recently, a reader emailed the Jezebel tips address with a highly relatable question. Hello, Maybe you’ve written about this in the past, but I think it would be interesting to hear some thoughts about how to interact with girl friends who aren’t feminist, per se. I have a couple of friends who are generally great ladies and I definitely want to keep them in my life, but sometimes when they say things that I feel are a bit sexist I don’t know if I should call them out or let it slide. It’s never anything super offensive, just off hand comments like “she’ll never get married looking/acting like that” or “women shouldn’t do X or Y because it’s for men” type stuff. Sometimes when I try to bring a feminist perspective into the conversation they seem a bit annoyed, like I’m taking things too seriously. Like I said, most of the time this is not an issue and they are perfectly respectable women, so I’m not … [Read more...] about What Do You Do When Your Lady Friends Say Sexist Things?
Business Insider yesterday posted an article titled "The 19 Most Hated Companies In America." The data was based on the American Customer Satisfaction Index (ACSI), which releases industry results monthly and updates its national index quarterly. Facebook was placed at number 10. I was surprised, so I went and double checked the data for myself. It turns out that ACSI has not yet released this year's ratings for the E-Business category (and the Internet Social Media subcategory that Facebook is in), as well as other categories like Manufacturing/Durable Goods, Manufacturing/Nondurable Goods, and Finance & Insurance. As a result, the data was skewed because some ratings were from 2010 while the rest were from 2011. I decided to take a look at just the 2010 data, which is the latest available if you want to see ratings from all the companies in the US. Here is the list of the top 10 most hated companies in America in 2010: United: 60/100 Charter Communications: 60/100 Northwest … [Read more...] about Facebook in the top 10 most hated companies in America
David Gewirtz Yes or No Jason Perlow Best Argument: No 72% 28% Audience Favored: Yes (72%) List of Events: Opening Statements Rebuttal Closing Statements The moderator has delivered a final verdict. Opening Statements We're getting there. David Gewirtz: In George Orwell's Nineteen Eighty-Four, a man named Winston Smith works for the Ministry of Truth. His job is to rewrite history according to instructions from the state. See also: Judge: NSA phone metadata surveillance likely unconstitutional IBM sued for cooperating with NSA for spy program NSA malware infected over 50,000 computer networks worldwide Reform the NSA to stop future Snowdens The government just isn't that into you Jason Perlow: Look, folks. The NSA is and always has been in the wiretapping business, and because of 9/11, business has been a boomin'. The charter of the NSA since its inception has never changed, and certainly what it does with PRISM and other programs … [Read more...] about Will 2014 be Nineteen Eighty Four?
Video: How machine learning and AI helps one digital agency create unique customer experiences Beyond the wow factor: Why customer experience management is not about exceeding expectations Thomas Wieberneit takes on customer experience management and the differences between delighting the customer all the time (not) and making sure things work for that customer (yes). Read More For several years in the 2010s, I was an adviser to Infor's CRM organization -- a sterling bunch of CRM leaders who loved the space and, at the same time, had some top-flight CRM-related applications (chief among them, Epiphany, one of the greatest customer-facing products of all time).Read also: Conversations are precisely what we need to think aboutI'd venture to say that Epiphany was the founding father of all RTIM and related technologies and remained the ne plus ultra of the interaction universe for a long time. More on that later. But even more foresighted and, to a large extent, more interesting, in … [Read more...] about Infor Innovation Analyst Summit 2018: I totally get it and yet, I don’t see it